Your privacy is important to us. It is Elatech’ policy to respect your privacy regarding any information we may collect from you across our website, http://elatech.in, and other sites we own and operate.
Information we collect
When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
We may ask for personal information such as:
- 1. Your name
- 2. Your designation and name of your organization
- 3. Your contact details, including phone/mobile number, email address, city, home or mailing address
- 4. Your work mailing address
- 5. Your selected products or services as well as additional comments you enter in the comments field of our contact forms
- 6. Your billing-related contact information provided as part of online payment transactions (we do not collect or store your payment details, like credit card information, and do not automate recurring payments for subscription licenses)
- 7. Other information relevant to customer surveys
- 8. The pages you visit on our website
This data is considered “identifying information”, as it can personally identify you.
We only request personal information relevant to providing you with a service, and
only use it to help provide or improve this service.
When visitors leave comments on the site we collect the data shown in the comments form, and he visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g., ideos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How we collect information
We collect information by fair and lawful means, with your knowledge and consent in order to pursue our legitimate interest as a business in selling specific services and products. We also let you know why we are collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.
Use of information
We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We do not disclose the specifics of this information publicly, but may share aggregated and anonymised versions of this information, for example, in website and customer usage trend reports.
We may use your personal details to contact you with updates about our website, products, and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us.
Data processing and storage
The personal information we collect is stored and processed in India, or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.
We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.
If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.
If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Visitor comments may be checked through an automated spam detection service.